Delightful customer relationships are built on rich conversational experiences

Know your customers' needs thoroughly to support them with reliable solutions

12%

Decrease in overhead

15%

Increase in productivity

23%

Increase in revenue

900%

Increase in lead capture

Customer Support Automation

Our self-learning technologies invariably analyse the interactions to update and provide the best resolutions.
We also allow smooth transfer to an agent for a live chat if needed

Answer FAQs

65% of customer’s queries are repetitive. Let chatbot take care of them

Live Agent Transfer

Easily have the digital assistant transfer complex queries to a human agent to get a resolution.

Resolve Queries

Reduce query resolution time by responding and addressing queries in a matter of seconds.

Call Centre Automation

There’s nothing a conversation cannot solve. Let a digital assistant talk and resolve customer queries in 100+ languages

Automated Call Notification

A realistic pre-recorded message can come in handy to urge your customers to take actions at mass

Omni-channel Support

Seamless customer experience across communication channels like WhatsApp, website, Facebook Messenger, IVR and more

Marketing Automation​

Acquire valuable, lifetime customers & high conversions leading to outstanding ROI with engaging marketing campaigns

Capture Leads

Deploy a virtual assistant to connect, converse and qualify leads to deliver MQLs

Answer FAQs

65% of customer’s queries are repetitive. Let digital assistants take care of them

Aid Product Discovery

Surface relevant product information based on visitors persona and unique insights

Launch Smart Promotions

Launch a promotion at the right time and the right place to seal the deal

24/7 Customer Engagement

Engage customers round the clock with on-demand FAQ answering, quiz, gamification and more

Become a cognitive enterprise today​

Connect with a chatbot expert

WORLD’S FASTEST GROWING CHATBOT COMPANY

Trusted by 250+ global companies

Sales Automation​

Enrich the buying experience of every user to turn them into loyal customers with our self-learning bots

Qualify Leads

Move leads from MQLs to SQLs with virtual assistants conversing and updating your CRMs

Schedule Meetings

Deploy a virtual assistant to help you schedule meetings, block calendars and send timely reminders

Sales Analytics

Let AI keep you informed on the key metrics like revenue, product performance and more

Product Information

Create a go-to knowledge bot for your sales team’s quick reference on-demand

Insightful Up-Selling

Intelligently surface products your customers are likely to upgrade to

Insightful Cross-Selling

Let AI be your salesman recommending products your customers are more likely to purchase

Engage with customers anytime, anywhere, in any language.

Choose from 120+ more languages and 100+ integrations. You think, we build.

Connect your tools with Yellow Messenger

Whether your customers are seeking your support on social media channels, your website or app; we can deploy chatbots across channels. We integrate with most popular tools like SalesForce, SAP, AEM, Zendesk and channels like WhatsApp, Facebook, Google Assistant, Emails etc.

Or build your own with our APIs

With our flexible architecture, you’ll be able to customize your experience even with legacy or internal tools that we may not support off-the-shelf just yet.

Available in 100+ languages and 30+ channels.

One chatbot for a global organization with multi-touchpoints.

Languages: For an organization that is truly global

We support customer support automation in 100+ languages, across chat and voice. Whether you’re a company looking at 1 region, 1 language or a global conglomerate looking to implement one solution across countries, we can fit all that you need.

Channels: For an organization that touches everyone

Your sales team likes Teams and your Dev team prefers Slack whereas your customer support team is using fresh chat. Our customer support virtual assistant can be deployed and integrated with all your tools, software and channels to ensure you deliver accurate, real-time solution to your customers anytime and anywhere.

Languages: For an organization that is truly global

You can provide customer support in 100+ languages, across chat and voice. Whether you’re a company looking at 1 region, 1 language or a global conglomerate looking to implement one solution across countries, we can fit all that you need.

Channels: For an organization that touches everyone

Your customer support team likes Freshchat and your sales team prefers Slack whereas your HR Team is using Success Factors. Bumblebee can be deployed and integrated with all your tools, software and channels to ensure everyone is connected, whenever and wherever they need it.

Impact of Yellow Messenger: Case Studies

Case Study

Enhanced Agent Assist & Customer Experience for Sayurbox | Case Study

Case Study

Reimagine Banking with Conversational AI

proactive hr solutions for employees
Case Study

Reimagining Retail Digital Commerce with Conversational AI

Case Study

Customer Experience in Cricket Fueled by AI

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Become a cognitive enterprise, today!

Connect with a chatbot expert

Redefine conversations with Yellow Messenger

Redefine conversations with Yellow Messenger

Talk to customers anytime, on any channel, in languages suitable to them, seamlessly

Request Demo

Request Demo

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